119 Communication
- 119 Communication
- 119.001 Conflict - Six steps to constructive conflict
- 119.002 Conflict - More communication means more conflict
- 119.003 Conflict - Are you there for me
- 119.004 Conflict - Choose the right time and place for a difficult conversation
- 119.005 Conflict - How to start difficult conversations
- 119.006 Conflict - Is this fight about what you think it's about
- 119.007 Conflict - Know what question you want answered
- 119.008 Conflict - Paraphrase the other person in order to have an efficient conversation
- 119.009 Conflict - Acknowledge feelings
- 119.010 Conflict - The 4 sins of conflict
- 119.010.01 Conflict - Sins - Admit communication blunders
- 119.010.02 Conflict - Sins - Sin 1 - Criticism and Defamation
- 119.010.03 Conflict - Sins - Sin 1 - Avoiding Criticism
- 119.010.04 Conflict - Sins - Sin 2 - Defensiveness
- 119.010.05 Conflict - Sins - Sin 2 - Identifying defensiveness
- 119.010.06 Conflict - Sins - Sin 2 - Avoiding defensiveness
- 119.010.07 Conflict - Sins - Sin 3 - Stonewalling
- 119.010.08 Conflict - Sins - Sin 3 - Avoiding stonewalling
- 119.010.09 Conflict - Sins - Sin 4 - Contempt
- 119.010.10 Conflict - Sins - Sin 4 - Identifying contempt
- 119.010.11 Conflict - Sins - Sin 4 - Handling contempt
- 119.011 Conflict - Safe words
- 119.012 Conflict - Know when to JUST STOP
- 119.013 Conflict - What's behind the impasse
- 119.014 Conflict - Memorialize your agreements
- 119.015 NVC - How NVC connects to my life mission
- 119.016 NVC - NVC helps avoid the 4 sins of conflict
- 119.017 NVC - How to get what I want even when being screamed at
- 119.018 NVC - It is difficult for me to put a descriptive word to feelings
- 119.019 NVC - The steps of outbound NVC
- 119.020 NVC - The steps of inbound NVC
- 119.021 NVC - NVC in a single sentence
- 119.022 NVC - Examples of NVC in action
- 119.023 NVC - Get what you want by helping them get what they want
- 119.024 NVC - Don't take it personally
- 119.025 NVC - Nobody else is responsible for my feelings
- 119.026 NVC - Demands move us farther apart
- 119.027 NVC - Ask the other person if they're willing to do their part
- 119.028 NVC - Should and Have To will not be in my vocabulary
- 119.029 NVC - Avoid criticizing by separating observation and evaluation
- 119.030 NVC - The ability to observe without evaluating is the highest form of intelligence
- 119.031 NVC - State observations with specific time and context
- 119.032 NVC - Do not imply judgement
- 119.033 NVC - Vulnerability opens up conversations
- 119.034 NVC - A vocabulary of feelings words
- 119.035 NVC - State your needs
- 119.036 NVC - I am not responsible for the emotions of other people
- 119.037 NVC - Follow up feelings with a clear request
- 119.038 NVC - Every statement is also a request
- 119.039 NVC - If it is an important request ask the other person to repeat it back
- 119.040 NVC - If not sure what another person is requesting just ask them
- 119.041 NVC - Most other people are not good communicators
- 119.042 NVC - Translate people's communication into their needs
- 119.043 NVC - Intellectual understanding blocks empathy
- 119.044 NVC - re. Emotional outbursts
- 119.045 NVC - When paraphrasing be careful with tone of voice
- 119.046 NVC - Reflecting back is surprisingly effective at creating connection
- 119.047 NVC - Keep giving empathy
- 119.048 NVC - Interrupt with empathy
- 119.049 NVC - The hardest part of communication is staying present for it
- 119.050 NVC - Am I talking bad about myself - I must have unmet needs
- 119.051 NVC - Self-forgiveness not self-punishment
- 119.052 NVC - I choose to ...... because I want .....
- 119.053 NVC - Escape shame and guilt with open eyes
- 119.054 NVC - Act out of obligation or duty with open eyes
- 119.055 NVC - I give up control and agency when I blame others
- 119.056 NVC - Judging somebody is violence toward them
- 119.057 NVC - Am I angry - Wake up, your emotions are hijacking your brain
- 119.058 NVC - Punishing somebody is a terrible way to get what I want
- 119.059 NVC - When others hear blame they shut down and defend themselves
- 119.060 NVC - Help others through conflict by helping them understand needs and conflicts
- 119.061 Effective - Effective communication
- 119.062 Effective - How to be a good communicator
- 119.063 Effective - Understand the other person's need
- 119.064 Effective - Understand my own needs
- 119.065 Effective - Use emotion as a communication tool
- 119.065.01 Emotion as a tool - Use feeling words to describe my needs
- 119.065.02 Emotion as a tool - Interpret the other person's emotions
- 119.066 Communication - Lincoln used stories to communicate and teach
- 119.067 Communication - Lincoln's empathy helped him understand
- 119.068 Communication - Lincoln didn't argue directly, he just delayed
- 119.069 Communication - Empathy first, feelings second, needs last
- 119.070 Communication - Persuasive stories are simple and logical
- 119.071 Communication - It takes two to argue