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122 Product Management
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122.08.09 PM User Testing - Concierge test
Concierge test
One type of effective test is called the Concierge Test. This involves learning how to do the user's job, how they solve their own problems, and then doing it manually for them for some time while you figure out the technology solution to automate it.
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- 122.08.09 PM User Testing - Concierge test >> 125.010 Books - Inspired - Marty Cagan