119.044 NVC - re. Emotional outbursts
re. Emotional outbursts:
Did I just hear a bunch of emotion from somebody?
That's the time to reflect back what I thought I heard - paraphrase what they said - this will help them feel "heard" by me, and they will confirm that I actually understood what was said.
- 116.096 Life Lessons - When emotions override my higher consciousness
- 116.094 Life Lessons - Empathy first, feelings second, needs last
- 119.008 Conflict - Paraphrase the other person in order to have an efficient conversation
- 119.038 NVC - Every statement is also a request
- 119.024 NVC - Don't take it personally