The steps of outbound NVC

• Observation: Say what is happening without judgment or evaluation - just say the physical manifestation of what is happening and don't characterize it as good or bad.
• Feeling: State how I feel when this happens. Put a word to the feeling - am I hurt, scared, happy, amused, annoyed?
• Need: Acknowledge the root of this feeling with "because" followed by the reason you're feeling this way and clearly say what need I have that is connected to the feeling I have identified.
• Request: Ask the other person if they're willing to help you fulfill your need

Source:

• 125.009 Books - Nonviolent Communication - Marshall B Rosenberg

Relevant:

• 119.020 NVC - The steps of inbound NVC
• 116.094 Life Lessons - Empathy first, feelings second, needs last