Continual improvement and automation
Consulting can be a manual process every time, or it can slowly be automated and improved by building process, tooling, methodology. This is a business philosophy that is subjective, but in my experience, knowledge, documentation, process, tooling, made the product better and better over time.
E.g., from my time at Lucky8, I took this personal note:
- The North Star is continual improvement and automation toward our goal of being far and away the best in the world at understanding and predicting future revenue. (Lucky8 Daily Q2 2017, 20170331)